-Personalized items are final sale
-Exchanges and returns are not honored unless a mistake was made on our behalf-If we have misspelled the name, please email email@example.com. We will replace. Misspelled item must be returned to us before the replacement is sent.
-Machine wash all items on warm or cool, like colors. Lay flat or hang to dry.
Do not wash with zippers, buttons, anything that will get caught on the fabric or tulle and rip it.
-Items ship in 3-5 weeks after purchasing. Please do not email asking for order updates. You will receive a tracking number when your item ships. I try to update daily as much as possible with which orders I'm working on in the facebook group. Join here.
-Items ship first class through USPS unless otherwise upgraded at checkout. Upgrading shipping timelines are only shipping timelines, not order processing timelines.
Ready to Ship Items:
-Generally shipping within 3 business days, but we require up to 7
-Items are eligible for exchange within 72 hours of receiving.
-Item must be returned before the replacement will be sent out.
-Returning item must be in non worn, brand new condition to be eligible for an exchange.
-Buyer is responsible for shipping fees of exchange in its entirety
All sales are final, if a discount code is not used at time of checkout a refund will not be made. Order changes (addresses, sizes, names, etc.) can not be made once your order is complete. Please check your order for any errors before completing.
Check back soon for your BST facebook group to go live where you can sell your new or gently used leotudes gear.
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