Our terms and conditions:
Shipping times are not guaranteed, although we are processing as quickly as possible. Because of the restrictions and the repercussions of COVID, we are experiencing slower and more sporatic shipping times from our fabric manufacturers, giving us final sewing time delays. Join our facebook group for updates on what is currently being sewn. Thank you for your patience while we navigate this uncertain time. Orders are taking an average of 10-12 weeks to complete. See the top of our website banner for current order numbers being processed/shipping soon.
Low Waste Company:
We are a made-to-order company. Due to our unique design process, we cut down on waste by only printing fabric we need, because it has been ordered. Each item we make is handmade in Nebraska. When we are able to open our building to foot traffic, you will be able to see our process from start to finish. If you are local you will soon be able to make an order in person and pick up when it is finished.
Yes, we allow bulk purchases. Please send an email to firstname.lastname@example.org for specifics on your needs. We only allow bulk orders on same item/same designs in quanitites of 25 or more. We are a handmade company so we don't offer discounts higher than 20-25%. Prices on wholesale items are subject to the item(s) you are inquiring about.
-Due to the custom/made to order nature, all orders are final sale.
-Exchanges and returns are not honored unless a mistake was made on our behalf- If we have misspelled the name, please email email@example.com. We will replace. Misspelled item must be returned to us before the replacement is sent.
-Personalized items with foreign characters are final sale. Please note that typos/misspellings will not always be caught by our team. The program we use to be able to edit and format this way flips it and removes spaces, not keeping it accurate 100% of the time. Unfortunately we are unable to offer refunds due to these situations.
Care for Tudes:
-Machine wash all items on warm or cool, like colors. Lay flat or hang to dry.
Do not wash with zippers, buttons, anything that will get caught on the fabric or tulle and rip it.
-Items ship in 3-5 weeks after purchasing. Please do not email asking for order updates. You will receive a tracking number when your item ships. I try to update daily as much as possible with which orders I'm working on in the facebook group. Join here. And we have order numbers currently being processed/due to ship next at the top of the website.
-Items ship first class through USPS unless otherwise upgraded at checkout. Upgrading shipping timelines are only shipping timelines, not order processing timelines.
Ready to Ship Items:
-Generally shipping within 3 business days, but we require up to 7
-All sales are final.
If a discount code is not used at time of checkout a refund will not be made. Order changes (addresses, sizes, names, etc.) can be made once your order is complete, if it is within 72 hours of purchase. Change your order by checking out with this link.
Join our BST group on Facebook - I often post one of a kind items, testers, samples, etc.
Questions you need answered but you don't see here?