Policies

Personalized Items:

-Personalized items are final sale
-Exchanges and returns are not honored unless a mistake was made on our behalf-If we have misspelled the name, please email hello@leotudes.com. We will replace. Misspelled item must be returned to us before the replacement is sent.
-No Tulle: Machine wash warm or cool, like colors. Lay flat or hang to dry.
-Tulle: Hand wash/spot clean. Lay flat or hang to dry.
-Items ship in 2-4 weeks after purchasing
-Items ship first class through USPS unless otherwise upgraded at checkout. Upgrading shipping timelines are only shipping timelines, not order processing timelines.

Ready to Ship Items:
-Generally shipping within 3 business days, but we require up to 7
-Items are eligible for exchange within 72 hours of receiving.
-Item must be returned to PO Box 97 Radcliffe, IA 50230 before the replacement will be sent out. 
-Returning item must be in non worn, brand new condition to be eleigible for an exchange.
-Buyer is responsible for shipping fees of exchange in its entirety

Questions you need answered but you don't see here? 
Email hello@leotudes.com

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